I’m so angry that if I saw my health insurance agent on the side of the road I would run him over.
I lost medicaid for Matthew and Rachel this past year. I lost Rachel’s in May and Matthew’s in September. I contacted my agent in April telling him about the change. He said that he would get on it.
In June, I still hadn’t heard anything or received any forms. I contacted him again. He sent me the forms and I turned them in to personnel. Personnel faxed them to him.
In August, Rachel had to have that thing removed from her ear and it cost $300. This post talks all about it.
Well, October rolls around and I get a bill from the pediatrician. Insurance didn’t cover it. I called my agent and he said he would resend it to BCBS. I also informed him that Matthew had just been dropped from SSI, and, in turn, lost his medicaid. He said he would add him as well. I filled out those forms and went through that whole process again. This month rolls around and I get another bill from the pediatrician. This one is saying that if I don’t pay, it will get sent to collections! I faxed the bill to my agent and then we had the following email conversation that ended on December 12, 2007.
Me: Hi Terry, I just wanted to check in and see if you received the fax that I had sent you on Tuesday, December 4, 2007. If you had not, then I will resend it.Thanks for your time.
Agent: I have a meeting with BCBS today. I will make her process today. Thanks
Me: Good afternoon Terry J Were they able to get this taken care of?
Agent: Yes, The claim is being processed..I will call ** Pediatrics and give them the information.
Earlier this week I get a notice from a collections agency requesting their $300 for their client!!
I’m a thinker, so I decided to think it over and decide the best way to handle this situation. Yesterday, I called the pediatrician’s office and left a message in billing to see if they ever heard from him on the claim. They never returned my call.
So, this morning I called the main BCBS office in our state and talked to a representative. You are not going to believe this but my agent never even put my kids on my insurance!!
At this point in the game, it is too late to add Rachel, so that bill cannot be covered. If this $@#^ would have done his job like he should have, it could have been, but it’s been over three months since she lost her medicaid. I could add Matt and go retroactive, but miracalously he doesn’t have any old medical bills.
I have to now add my kids on at the beginning of the year. So all those papers I had filled out, I got to fill out again this morning.
I am so stinking, hopping angry.
I got to think now on how I get this guy to pay, financially or with his lying, lazy arse!
The most frustrating thing is that I got more accomplished in a 30 minute call to a far off town than with a local man in 7 months!!
As Matthew says, “Mom is mad angry!”